Maintenance and Technical SupportRicardo Neves2016-12-12T23:27:56+00:00
We have a Support and Maintenance Department offering its services, comprising the different SLA levels, which may reach service restoration in a maximum time period of 4 hours.
We have highly experienced human resources with know-how in the fields of IP networks, radio technologies, SIP, SNMP, SDH and MPLS Protocols, mechanic and electric support installations.
The service is controlled through a SNMP monitoring platform that generates warnings for accidents and degradation of network parameters and the teams and operational centres have the human and physical means required, 24 hours per day.
According to the existent Wavecom know-how, it is possible to supply several Radio Engineering services.
We developed a complete service portfolio which include all the stages of a Radio Engineering solution and the evaluation and planning, integration, implementation, operational management and support.
Wireless networks project
Indoor and outdoor radio coverage projects
Radio networks maintenance
Radio installation certification
Development of microwave devices
Radio and microwave equipment certification
Radio coverage analysis
We have implemented the greatest unlicensed broad band network in Europe 6.500km